UAESOL provides web hosting to clients worldwide, We are a Pakistan Based company providing services in UAE via data centers of USA, Netherlands and United Arab Emirates and we have a responsibility to protect each client and to provide the best services available. All clients of UAESOL are subject to the following terms of service:
You agree to use all UAESOL services and facilities at your own risk. UAESOL specifically disclaims all warranties of merchant-ability and fitness for a particular purpose. In no event shall UAESOL be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold UAESOL harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against UAESOL, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless UAESOL against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with UAESOL's server.
UAESOL reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from UAESOL's server. UAESOL shall be the sole judge of what violates this Policy.
At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 5 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable, money will not be refunded after purchase of any VPS or Dedicated Servers because we resell these services). We allow extra bandwidth usage with our dedicated servers and VPS up to a specific percentage but then at a specific limit, we may suspend your VPS / Dedicated Server and inform you and notify you via email, you must have to react before suspension of your services and get your plan upgraded to avoid too many charges for extra bandwidth usage, moreover we may charge for extra bandwidth at the end of billing month or at the end of services contract.
We accept paypal and Bank transfer. Clients are encouraged to pay by PayPal as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.
Any Available Credits in the account can be utilized towards paying renewal invoices only but cannot be refunded unless you cancell all of your services.
Our auto system generates renewal invoices and even send reminders to client on no in time renewal payments so if someone will fail to pay renewal costs for any services they have with us, we may have the right to suspend or terminate those specific services or whole the account of that particular client.
For any service which would have a worth of more than 500 USD, client will pay the equal amount of money as security deposit alongwith the fees for services in advance, client can withdraw that amount at the end of contract of services closure before the last expiry date with a cancellation request or may include that fee as last month/year expiry payment for his/her purchased services.
All accounts are billed according to the dates they were first activated on. If you will not pay for service renewal within renewal period, your account will be terminated without any notification and there would no backup provided.
All services provided by UAESOL may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless UAESOL and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all UAESOL servers. This includes sites that include sexually explicit or hardcore images and/or advertising.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
UAESOL shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from UAESOL servers going off-line or being unavailable for any reason whatsoever. Furthermore, UAESOL shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of UAESOL servers. All damages shall be limited to the immediate termination of service.
We offer some tlds like .com .net .org for free with any shared hosting plan which can be added into your basket at the time of order, later there would be no claim for free domain, more over at the time of renewal there is no free domain included with hosting package but one must have to pay its renewal separately. Moreover in case of any refund claim, Price for domain registration would be charged even for first year because once a domain get registered, cannot be deleted.
We will not be responsible for any backups, it would be totally client's responsibility to keep their backup on their local systems time to time to avoid any inconvenience in case of data loss.
UAESOL cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by UAESOL are resold. Thus, certain equipment, routing, software, and programming used by UAESOL are not directly owned or written by UAESOL. Moreover, UAESOL holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as UAESOL sees fit. FURTHERMORE, UAESOL retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification. There are many data centers involved for backing up with their services and dedicated servers like iweb so all their terms and conditions would be additionally implemented on all services presented by any specific data-center.